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Conversational Strategies in Farsi Complaints: The Case of Iranian Complainers
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Salmani-Nodoushan, Mohammad Ali – Online Submission, 2005
In a study of the effects of complainers' sex, age, perceived situational seriousness, and social class on the use of conversational strategies in their complaining behavior, 465 subjects of varying age, sex, and social class were observed and tape recorded in spontaneous conversation by 25 field workers. The field workers also filled out a…
Descriptors: Data Analysis, Social Class, Nonparametric Statistics, Interpersonal Communication