This empirical study examines employee perceptions of quality management at three different time periods. New employees at a large United States manufacturing organization were surveyed regarding their perceptions of their organization's quality management practices before they attended a new employee orientation training, immediately after the…

Using the critical perspective, this research studies the International Training Office's (ITO) changing HRD practices. It presents the organizational characteristics, context, and practices of ITO across three timeframes and analyzes the appropriateness of these practices for its context and makes recommendations for enhancing its effectiveness.…