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Snider, Jean; Martin, Florence – Performance Improvement, 2012
Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…
Descriptors: Focus Groups, Internet, Usability, Web Sites

Shirinian, Ara; Dickelman, Erik – Performance Improvement, 2002
Discusses software design for enterprise systems and for video games, and describes difficulties with enterprise tools, including interface complexity, training costs, and user frustration. Examines the world of tools and games from the human perspective and suggests ways in which game design can be successfully transferred to the enterprise tool…
Descriptors: Computer Interfaces, Computer Software Development, Corporations, Costs