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Direct linkStephens, Alicia R. – Performance Improvement, 2012
A domestic credit union engages in a systematic performance improvement plan to better leverage a technical application within its organization. By engaging stakeholders early in the process, standardizing the organization's nomenclature, and building strategic partnerships, the credit union was able to achieve both quantitative and qualitative…
Descriptors: Credit (Finance), Institutions, Group Membership, Money Management
Peer reviewedHarmon, Paul – Performance Improvement, 2001
Provides an overview of the electronic business (e-business) revolution and suggests ways it will affect human performance improvement professionals. Highlights include customer reliance on the Web; use of the Internet and associated software to link employees, applications, and companies; information access and sharing; business-to-consumer and…
Descriptors: Access to Information, Business, Computer Software, Performance Technology
Edgar, Robert – Performance Improvement, 2004
A relatively new feature of human performance technology (HPT) is e-training, which, while considerably more economical and time-efficient than traveling to a remote location for training, presents other challenges. Course length remains a problem, and there are professional organizations for which performance improvement is too difficult to…
Descriptors: Job Performance, Performance Technology, Educational Technology, Computer Assisted Instruction
Peer reviewedGayeski, Diane – Performance Improvement, 1997
Discusses how to improve an organization's training and communications system, both philosophically and technically, and highlights activities conducive to a rewired communication system. Lists online sources on the topic and freeware packages that can be downloaded, and includes job aid forms designed to be copied and posted in the organization.…
Descriptors: Communications, Computer Software, Improvement, Information Dissemination
Peer reviewedDriscoll, Margaret – Performance Improvement, 1997
Describes the two broad categories of Internet-based training: text-only and multimedia. Discusses the following text-based only tools: e-mail, bulletin boards, and software downloading. Identifies four types of World Wide Web-based training, which include: Web computer-based training, Web-based employee performance support systems, and…
Descriptors: Computer Assisted Instruction, Computer Software, Downloading, Electronic Mail
Nguyen, Frank – Performance Improvement, 2005
How many times have you attended a marathon training class only to return to your job and promptly forget what you learned? How many times have you programmed your VCR, only to find yourself searching for the manual six months later? The reality is that humans accumulate a vast amount of life experience and knowledge. Adult learning theory…
Descriptors: Needs Assessment, On the Job Training, Adult Learning, Information Management
