This article is part of the dialogue on human performance technology (HPT) models that began in the October 2011 issue of "Performance Improvement." In 1996, the author shared a new HPT model with "Performance & Instruction" readers. Since then, he has refined the model and added empirical research. In the spirit of continuous improvement, the…

Although the current interest in informal learning seems recent, performance improvement professionals have long had an interest in informal learning-the ways that people learn outside of formal structures. The earliest forms of learning for work were informal, including de facto and formal apprenticeship programs and the "school of…

In early 2011, the International Society for Performance Improvement (ISPI) invited three universities--University of North Carolina, Charlotte; Purdue University; and Wayne State University--to participate in the third annual University Human Performance Technology (HPT) Case Study Competition. Each university put together a team of three or four…

This article discusses three perceived challenges in the field of human performance technology: a missing link from training to performance, limitations in gap analysis and cause analysis, and a lack of attention to business and organization performance. It then provides possible alternatives for each issue, such as instructional system…

Problems with implementation of the No Child Left Behind Act (NCLB) can be assessed in light of change management theory. Viewing stakeholders collectively as a corporate entity supports employing change management strategies to make the NCLB work. Examining ways that organizational controls and change management can work together points to…

Examines focus groups from a performance technology perspective, describes the focus group process, and discusses uses and misuses. Suggests that due to the depth and accuracy of insights revealed, focus groups have potential to aid performance technologists in their analyses of performance deficiencies as well as their formative and summative…

Evaluation is a powerful stage of both the instructional design and the human performance technology models. Unfortunately, it is not often done at a level that will measure the impact of training or other performance improvement interventions on-the-job and its value to the organization. If done properly, systematic evaluation can provide the…