In early 2011, the International Society for Performance Improvement (ISPI) invited three universities--University of North Carolina, Charlotte; Purdue University; and Wayne State University--to participate in the third annual University Human Performance Technology (HPT) Case Study Competition. Each university put together a team of three or four…

Discusses the importance of needs assessment and analysis in performance technology and describes an effort to introduce graduate students to analysis at San Diego State University. Highlights include instructional strategies; the use of technology in a distance course via the Internet; and difficulties that novices have with analysis. (LRW)