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Addison, Roger M.; Haig, Carol – Performance Improvement, 2012
Using their "license to snoop," performance architects uncover the nuances of how work gets done in an organization. This is the first of a four-part series in which each article will present a different organizational level. Typical performance issues and opportunities for each level will be discussed, and helpful models and tools will be shared.…
Descriptors: Performance Technology, Performance Based Assessment, Improvement Programs, Institutional Evaluation
Leigh, Doug; Watkins, Ryan – Performance Improvement, 2011
Efforts to improve human and organizational performance are often courageous adventures full of unexpected twists and turns and frequently leading to unexpected destinations. From mentoring and succession planning to e-learning and beyond, the activities that can be leveraged to improve performance are vast. Comparing, contrasting, selecting, and…
Descriptors: Personnel Management, Performance Technology, Improvement Programs, Organizational Development
Villachica, Steven W.; Stepich, Donald A.; Rist, Shannon – Performance Improvement, 2011
The business of training and performance improvement has always been cyclical, with the fortunes of human resource development (HRD) and performance improvement professionals rising and falling with the economic fortunes of the workplace. The current economic downturn and nascent recovery represent an opportunity for HRD and performance…
Descriptors: Performance Technology, Human Resources, Economic Climate, Opportunities

Stape, Christopher J. – Performance Improvement, 1999
Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…
Descriptors: Critical Thinking, Decision Making, Improvement Programs, Management Systems