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Business2
Information Management2
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Context Effect1
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Performance Improvement2
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Battle, Lisa1
Degler, Duane1
Raybould, Barry1
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Knowledge Management in Pursuit of Performance: The Challenge of Context.
Peer reviewed Peer reviewed
Degler, Duane; Battle, Lisa – Performance Improvement, 2000
Discusses the integration of knowledge management into business applications. Topics include the difference between knowledge and information; performance-centered design (PCD); applying knowledge to support business outcomes, including context, experience, and information quality; techniques for merging PCD and knowledge management, including…
Descriptors: Business, Context Effect, Experience, Information Management
Performance Support Engineering: Building Performance-Centered Web-based Systems, Information Systems, and Knowledge Management Systems in the 21st Century.
Peer reviewed Peer reviewed
Raybould, Barry – Performance Improvement, 2000
Examines the growth in developing performance-centered systems in business. Discusses Web-based systems, including the Internet and intranets; knowledge management systems; knowledge acquisition; performance-centered design; performance support; group processes; systems approach; focus on goals; electronic performance support systems;…
Descriptors: Business, Group Dynamics, Heuristics, Information Management