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The Case for Creative Abrasion: Experts Speak Out on Knowledge Management.
Peer reviewed Peer reviewed
Cowley-Durst, Barbara; Christensen, Hal D.; Degler, Duane; Weidner, Douglas; Feldstein, Michael – Performance Improvement, 2001
Five knowledge management (KM) experts discuss answers to six fundamental issues of KM that address: a definition of knowledge and KM; relationship between business and KM; whether technology has helped the knowledge worker; relationship between learning, performance, knowledge, and community; the promise of knowledge ecology or ecosystem and…
Descriptors: Improvement Programs, Information Technology, Knowledge Level, Learning
Applying Human Performance Technology While Staying out of Trouble.
Peer reviewed Peer reviewed
Schneider, Edward W. – Performance Improvement, 2003
Human performance technology is a collection of techniques for evaluating and designing human performance systems. It isn't a philosophy, a moral imperative, or a way of life. When technologists promote as more than what it is, they jeopardize their credibility and distort their own roles as performance engineers. (Author)
Descriptors: Design Preferences, Evaluation Criteria, Evaluation Methods, Improvement Programs
A Whole New World of Interventions: The Performance Technologist as Integrating Generalist.
Peer reviewed Peer reviewed
Hutchison, Cathleen Smith; Stein, Faith S. – Performance Improvement, 1998
Provides a list of potential strategies and tactics for improving the performance of individuals, groups, and organizations. The performance technologist must be able to integrate these strategies to be successful. Lists and describes 20 categories/interventions. The process of performance technology is discussed, as well as tips for mastering…
Descriptors: Improvement Programs, Information Scientists, Information Systems, Information Technology