Discussion of the changes that human resource and training departments are undergoing. Focuses on the development of a soap opera format on the World Wide Web that reflects on performance technology, distributed technology, and shifting professional roles. Examples of episodes and suggestions for improving it as an educational tool are provided.…

Examines distance education issues for corporations and offers a measurement tool to assess corporate readiness for distance education. Topics include costs; competitive advantages; customized training; effectiveness; organizational support; instructional design; managerial support; and learner attitudes. (Author/LRW)

Discusses the value of training interventions for performance improvement based on the author's experiences with various training events. Topics include making clear expectations; accomplishment-based project planning; understanding performance problems; and participant learning and instructional benefits. (LRW)