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Mungania, Peni; Hatcher, Tim – Performance Improvement, 2004
Organizations value the business impact and benefits that accompany e-learning, such as workforce effectiveness, reduced training costs, and improved workforce retention (Taylor, 2001). However, although justifying the value of evaluation is clear, "e-learning evaluations often do not receive the priority that they deserve" (Tanquist, 2000, p. 1).…
Descriptors: Program Effectiveness, Program Evaluation, Evaluation Methods, Community Needs