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Decisions, Decisions: A Schema for Expert Decisionmaking.
Peer reviewed Peer reviewed
Stape, Christopher J. – Performance Improvement, 1999
Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…
Descriptors: Critical Thinking, Decision Making, Improvement Programs, Management Systems
In-House Certification: More Performance Bang for Your Buck?
Peer reviewed Peer reviewed
Robertson, Raymond – Performance Improvement, 1999
Examines the integration of a systematic in-house certification framework and outlines an evaluation model to validate and justify certification as a performance management tool of value to organizations and individuals. Discusses the six elements of effective competency certification programs: competency analysis; training for certification;…
Descriptors: Certification, Evaluation Methods, Management Systems, Organizational Development
Systems Thinking (and Systems Doing).
Peer reviewed Peer reviewed
Brethower, Dale M.; Dams, Peter-Cornelius – Performance Improvement, 1999
Introduces human performance technology (HPT) by answering the following questions related to: what systems does; practical issues and questions to which systems thinking is relevant; research questions and answers with respect to systems thinking; how HPT practitioners can do systems thinking; systems thinking tools; what is and is not known…
Descriptors: Decision Making, Human Resources, Instructional Systems, Management Systems