Descriptor
| Organizational Development | 2 |
| Problem Solving | 2 |
| Costs | 1 |
| Critical Thinking | 1 |
| Decision Making | 1 |
| Improvement Programs | 1 |
| Management Systems | 1 |
| Performance Technology | 1 |
| Systems Approach | 1 |
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| Performance Improvement | 2 |
Publication Type
| Journal Articles | 2 |
| Reports - Descriptive | 2 |
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Peer reviewedWatkins, Ryan; Leigh, Doug – Performance Improvement, 2001
Suggests that the scope of return on investment (ROI) for organizations includes measurable indicators of both the internal and external value added by the organization rather than just short-term profit and customer satisfaction. Topics include demonstrating progression toward required performance; and justifying problems to be solved in terms of…
Descriptors: Costs, Organizational Development, Performance Technology, Problem Solving
Peer reviewedStape, Christopher J. – Performance Improvement, 1999
Presents a schema for expert decisionmaking that can be used as a performance support tool. The ringshaped schema can be used in two ways: (1) beginning at the center with problemsetting and working outward to other supporting factors, or (2) skimming over the factors located in the outer ring to find a topic related to information about the…
Descriptors: Critical Thinking, Decision Making, Improvement Programs, Management Systems
