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Price, Rosalynne V. – Performance Improvement, 2000
Considers three variables that can help performance technologists work more effectively with different kinds and different generations of people. Discusses recognizing the impace of position and disposition, assuring that feedback occurs, and thinking beyond old ways of operating and motivating. Suggests that the context of human interaction is…
Descriptors: Feedback, Human Resources, Improvement Programs, Interaction
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Barksdale, Susan B.; Lund, Teri B. – Performance Improvement, 1998
Presents results of research focusing on identifying "certification best practices" to provide a framework for business managers and certification practitioners. Describes a 10-step process for evaluating certification programs that takes into consideration four perspectives: audience, learning, business, and financial. (AEF)
Descriptors: Certification, Evaluation Criteria, Evaluation Methods, Organizational Development
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Ross, Linda – Performance Improvement, 2003
Recent work with automotive e-commerce clients led to the development of a performance analysis methodology called the Seven Performance Drivers, including: standards, incentives, capacity, knowledge and skill, measurement, feedback, and analysis. This methodology has been highly effective in introducing and implementing performance improvement.…
Descriptors: Alternative Assessment, Evaluation Criteria, Evaluation Methods, Improvement Programs
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Buchen, Irving H. – Performance Improvement, 2003
There are a number of problems posed by employee evaluation, and professional development often suffers from similar issues. Suppose employee evaluation and professional development were intertwined in a collaborative and evolving relationship, and both components were brought to bear on linking individual and company goals. The answer is the…
Descriptors: Cooperative Programs, Corporations, Evaluation Methods, Improvement Programs
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Robertson, Raymond – Performance Improvement, 1999
Examines the integration of a systematic in-house certification framework and outlines an evaluation model to validate and justify certification as a performance management tool of value to organizations and individuals. Discusses the six elements of effective competency certification programs: competency analysis; training for certification;…
Descriptors: Certification, Evaluation Methods, Management Systems, Organizational Development
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Hutchison, Cathleen Smith; Stein, Faith S. – Performance Improvement, 1998
Provides a list of potential strategies and tactics for improving the performance of individuals, groups, and organizations. The performance technologist must be able to integrate these strategies to be successful. Lists and describes 20 categories/interventions. The process of performance technology is discussed, as well as tips for mastering…
Descriptors: Improvement Programs, Information Scientists, Information Systems, Information Technology