The study examined in this article casts the challenge of enhancing military training effectiveness as one of reducing the discrepancy between maximum and typical performance. Our principal assertion is that performance measurement focused on this discrepancy can enhance performance improvement initiatives because it gives the foundation for…

The goal of the project examined here was to establish performance standards for Navy aerographer's mate (AG) enlisted sailors at three skill levels. We used an online expert judgment task and consensus workshop methodology to gather information from subject matter experts on minimal proficiency requirements for each task within each skill level.…

A relatively new feature of human performance technology (HPT) is e-training, which, while considerably more economical and time-efficient than traveling to a remote location for training, presents other challenges. Course length remains a problem, and there are professional organizations for which performance improvement is too difficult to…

Discusses the value of role-play in developing interpersonal skills and presents a 10-step model to help performance technologists design effective role-plays. Highlights include training objectives; designing assessment instruments; task analysis; generality and demonstration; designing social-communicative problems for the content; practice; and…

Discusses the productivity and work days of white collar workers. Topics include productivity improvement; task analysis; the amount of time spent reading, and how to reduce it by improving writing skills; time spent in meetings; empowered time management; and sustaining a climate for change. (LRW)