Provides eight reasons why a trainer with an instructional technology background and an employee-centered focus on performance improvement should be involved in solving human performance problems. Abilities highlighted include: systematic thinker; systemic thinker; analytical; team player; excellent interpersonal and communication skills; knowing…

Provides a list of potential strategies and tactics for improving the performance of individuals, groups, and organizations. The performance technologist must be able to integrate these strategies to be successful. Lists and describes 20 categories/interventions. The process of performance technology is discussed, as well as tips for mastering…