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Direct linkDuan, Minjing – Performance Improvement Quarterly, 2011
By content-analyzing 22 published cases from a variety of professional and academic books and journals, this study examines the status quo of human performance technology (HPT) practitioners' application of five major data collection techniques in their everyday work: questionnaire, interview, focus group, observation, and document collection. The…
Descriptors: Data Collection, Methods, Performance Technology, Questionnaires
Nguyen, Frank – Performance Improvement Quarterly, 2009
While training has been a proven and heavily relied on intervention to impart job-enabling information to performers, its ability to have a positive effect on job performance has been demonstrated to diminish over time. One intervention that has been adopted by performance technologists to provide ongoing support is an electronic performance…
Descriptors: Intervention, Job Performance, Performance Technology, Attitudes
Lee, Jin Gu; Park, Yongho; Yang, Gi Hun – Performance Improvement Quarterly, 2010
This study explores the issues in the development and application of a competency model and provides implications for more precise integration of competencies into human resource (HR) functions driving performance improvement. This research is based on a case study from a Korean consumer corporation. This study employed document reviews,…
Descriptors: Human Resources, Competence, Interviews, Observation
LaFleur, Doug; Smalley, Karolyn; Austin, John – Performance Improvement Quarterly, 2005
Improving performance in the medical industry is an area that is ideally suited for the tools advocated by the International Society of Performance Improvement (ISPI). This paper describes an application of the tools that have been developed by Dale Brethower and Geary Rummler, two pillars of the performance improvement industry. It allows the…
Descriptors: Systems Analysis, Industry, Medicine, Performance Technology
Marker, Anthony – Performance Improvement Quarterly, 1995
This interview study examines the collective advice, concerns, and recommendations of 15 past presidents of ISPI (International Society for Performance Improvement) regarding essential skills for performance technologists, the application of instructional technology, instructional systems development, and ISPI's role in the preparation of…
Descriptors: Educational Technology, Instructional Development, Instructional Systems, Interviews
Guerra, Ingrid; Bernardez, Mariano; Jones, Michael; Zidan, Suhail – Performance Improvement Quarterly, 2005
This case study illustrates the application of Mega--adding measurable value for all stakeholders including society--as the central and ultimate focus for needs assessment. In this case, two needs assessment studies were conducted within a five-year period (1999-2003) with the State of Ohio's Workforce Development (WD) program. An initial needs…
Descriptors: Needs Assessment, Quality of Life, Program Effectiveness, Labor Force Development
