The performance improvement field has evolved from the work of professionals seeking to improve performance in the workplace. Each time the field has evolved, it has done so by consistently expanding its scope and incorporating a broader performance context in line with its systems-theory roots. But just how much has performance improvement…

Successful performance improvement efforts are closely tied to the strength and integrity of the performance analysis process. During a time when higher education institutions are facing increasing budget cuts, the ability to recruit and retain students is extremely important. For some institutions, web-based courses have been viewed as a way to…

Identifies scholars and practitioners who are key contributors to the field of performance improvement and are members of the International Society for Performance Improvement (ISPI). Describes the concept of human performance technology, and discusses the late Dr. Thomas F. Gilbert's concept of performance and his help with founding ISPI and…

Discusses issues associated with the virtual office. Summarizes advantages and disadvantages from employees' and employers' perspectives. Uses the behavior engineering model (Thomas Gilbert, 1996) as a framework to analyze different factors related to performance, and suggests the application of other concepts from human performance technology and…