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Davies, Ivor K. – Performance Improvement Quarterly, 1994
Argues that a process orientation, rather than a focus on inputs and outputs, offers performance technologists a more direct way of contributing to the realization of key business goals and more effectively focuses training and development on performance issues. Process redesign is a key strategy in the realization of these two goals. (Contains 15…
Descriptors: Business, Design, Labor Force Development, Models
