For over 50 years, "seven plus or minus two" has been a commonly used guideline for gauging how many chunks of new information should be presented at one time in learning and performance situations. Often cited as the limit of working memory, this guideline was created as a result of misinterpreting an article by Miller (1956). More recent studies…

Although ethics are commonly regarded as an important characteristic and performance attribute, they are also regarded as a slippery or ill-defined topic leaving practitioners and faculty flat-footed in how to teach and assess ethics. This article reports part of the findings from an investigation on deriving an empirical definition of ethics,…

Discusses a cognitive apprenticeship approach to teaching design that incorporates elements of modeling, coaching, reflection, articulation, and exploration. Use of the model in an instructional design course that moves novice designers along a continuum of expertise is described, and it is suggested that the model could be adapted for performance…

Discussion of the case study method focuses on its use to improve human performance. Critical and variable attributes of case studies are described, guidelines for creating a case are suggested, case study method types and formats are discussed, and criteria for evaluating the quality of a case study are presented. (18 references) (LRW)

Examines the use of the Performance Analysis for Training (PAT) model to assess performance needs in an organization that implements integrated manufacturing processes. Results showed that the PAT model was a useful guide for assessing performance needs and that the process and product of the performance analysis was influenced by the…