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Ma, Yuxin; Harmon, Stephen W. – Performance Improvement Quarterly, 2006
The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of…
Descriptors: Knowledge Management, Performance Technology, Models, Systems Approach
Davies, Ivor K. – Performance Improvement Quarterly, 1994
Argues that a process orientation, rather than a focus on inputs and outputs, offers performance technologists a more direct way of contributing to the realization of key business goals and more effectively focuses training and development on performance issues. Process redesign is a key strategy in the realization of these two goals. (Contains 15…
Descriptors: Business, Design, Labor Force Development, Models