Outlines a 10-step process for designing performance improvement systems which is intended to reduce time spent on the project, to assure client approval, and to assure management support. Client participation with the consultant throughout the process is stressed as the key to success. (LRW)

This discussion of formative evaluation as part of the instructional design process focuses on developmental testing and expert review. A review of the literature helps define each approach, research on formative evaluation is reviewed, and 37 references are provided. (LRW)

This article presents guidelines designed to assist instructional developers in improving their performance in workload estimates for prospective training development projects. Also provided is a description of an instructional systems development model for estimating, which includes front end analysis, design, implementation, and evaluation. (LRW)

This discussion of how conditions of the recipient can affect effectiveness of feedback presents an overview of the topic (feedback functions and feedback about what, when, by whom, and types), and discusses factors affecting formative feedback, i.e., recipients' discrimination repertoires and self-monitoring behavior development in…

Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…