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Snow, Nancy A.; Newby, Timothy J. – Performance and Instruction, 1989
Describes job aids and the characteristics that have potential effects on their usability and utility. Highlights include accessibility; worker motivation; convenience of use; ease of perception; focus to task; recommendations for designing job aids; and the need for a pilot test of a draft with the user population. (11 references) (LRW)
Descriptors: Access to Information, Evaluation Criteria, Human Factors Engineering, Instructional Design