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Kaufman, Roger – Performance and Instruction, 1995
Provides a framework for strategic planning for organizational development; identifies a societally-referenced "mega-level" of planning. Discusses needs assessment, quality management, benchmarking, and reengineering processes for defining and delivering a useful future for both the organization and society. (AEF)
Descriptors: Administration, Benchmarking, Futures (of Society), Needs Assessment