Describes the Academic Leadership Development Program at Texas Tech University, which incorporates personal and organizational aspects of development into a series of training workshops for college administrators. (JJD)

Presents a decision model for selecting interactive media formats to solve human performance problems in organizations. Training problems and motivational problems are discussed, change strategies and assessment of values and aptitudes are described, and case studies that apply the decision model are included. (LRW)

Describes changes in the training system at the U.S. Coast Guard Training Center in Petaluma (CA) that improved the effectiveness and the efficiency of training. Topics discussed include the Instructional Systems Design (ISD) methodology; the process of change; curriculum development; criterion-referenced instruction and testing; cost…

Describes the case study method as a form of simulation and presents guidelines for their use in professional training situations. Skill development in problem solving is highlighted as a reason to use case studies; steps in creating a case are outlined; and the effectiveness of case studies is discussed. (LRW)

Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…

Describes the design of an electronic performance support system (PSS) that was developed to help sales and support personnel access relevant information needed for good job performance. Highlights include expert systems, databases, interactive video discs, formatting information online, information retrieval techniques, HyperCard, computer-based…

Describes characteristics of structured text design; benefits of its use in training; benefits for developers of training materials and steps in preparing training materials. A case study illustrating how the structured text design process solved the sales training needs of the Mercedes-Benz Truck Company is presented. (MBR)

Presents a case study based on experiences at Amway Corporation that explains how the Human Resources Development Department progressed from providing training to providing a broader range of human performance technology interventions. Strategic planning is described, including identifying incentives and required competencies, providing for…

Presents a case study and findings of a training needs assessment which was conducted to determine the training implications of implementing an integral system of quality assurance at the Fridley, Minnesota, plant of Onan Corporation, a manufacturer of electric generator sets and switch gear. (MBR)

Describes the components of a program designed to strengthen ethical behavior relative to corporate policy. The topics covered include the identification of ethical standards and the skills related to those standards, the use of job aids, performance testing using case studies to simulate the application environment, and trainer tools. (CLB)

Describes a hypermedia system, HSYS, that was developed by the Idaho National Engineering Laboratory to investigate human performance in technologically complex operational settings, i.e., nuclear power plants and offshore oil platforms. Three subsystems are explained: (1) a knowledge base; (2) an embedded training module; and (3) an advisory and…

Reviews a workshop conducted at the 1987 National Society for Performance and Instruction (NSPI) Conference on estimating workload and costs for training development. Information derived from two case studies is used to compare workload estimates done by experienced managers with those done by professionals with formal instructional design…

Compares the features, learning outcomes tested, reliability, viability, and cost effectiveness of essay tests with those of interpretive tests used in training programs. A case study illustrating how an essay test was converted to an interpretive test and pilot tested is included to illustrate the advantages of interpretive testing. (MBR)

Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…

Describes methods used by instructional designers to help subject matter experts (SMEs) create effective courseware, balanced between theory and practical application, that meets organizational objectives. A case study is presented that explains how to develop student performance objectives (SPOs) through needs assessment, the design of job aids,…