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Bailey, Gerald D. – Performance and Instruction, 1984
Trainers need to know how to identify and control silence as an important cue in nonverbal communication. A categorization of the types of silence in trainer behavior most frequently observed includes set and closure, wait-time, pause-time, discipline or control, confusion or disorganizational, transitional, humorous, and interactive silence, and…
Descriptors: Classification, Communication Skills, Definitions, Lecture Method