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| Performance and Instruction | 2 |
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| Journal Articles | 2 |
| Opinion Papers | 1 |
| Reports - Descriptive | 1 |
| Reports - Research | 1 |
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Taylor, David; Clark, Ruth – Performance and Instruction, 1992
Discussion of differences between problem-solving techniques of novices and experts suggests that both the experts' mental model and common novice problems can be derived from analyses of several expert and novice protocols. Three instructional strategies based on these differences are discussed, including the use of a computer simulation to solve…
Descriptors: Cognitive Psychology, Cognitive Structures, Comparative Analysis, Computer Simulation
Raybould, Barry – Performance and Instruction, 1990
Describes the design of an electronic performance support system (PSS) that was developed to help sales and support personnel access relevant information needed for good job performance. Highlights include expert systems, databases, interactive video discs, formatting information online, information retrieval techniques, HyperCard, computer-based…
Descriptors: Case Studies, Computer Assisted Instruction, Computer Simulation, Computer System Design
