Provides directions for conducting a workshop providing technical training in a large organization that links job performances to work processes. Organizational levels of performance are discussed; relationship maps and process maps are explained; and an example of a workshop for a software maintenance environment is presented. (two references)…

Discusses a multimedia training delivery system called Compact Disk-Interactive (CD-I) and its use in corporate training environments. Information includes how companies are using CD-I, quality of learning through CD-I, hardware and software required to create a CD-I title, hardware required for delivery, advantages and disadvantages of the…