The first of two articles designed to provide guidelines for the instructional development phase of instructional systems development focuses on general instructional methods supporting all instructional tasks. Teaching methods that support selective attention, processing in working memory, and connecting in long-term memory are described and…

Describes a situation within an organization where a new problem-solving and decision-making program was being instituted and the development of a preparation program to acquaint program leaders with the changes. Objectives of the preparation program and elements of the guide and video that were utilized are discussed. (MBR)

Describes Mountain Bell's Computer Managed Instruction Development project; how the computer is being used to develop any type of instruction, to assist with management of course development projects, and to direct training of course developers; project field trial goals and results; project benefits; and future project orientation. (MBR)