The Bell System Center for Technical Education uses a program which trains the subject matter expert (SME) in instructional technology (IT) and the instructional technologist in subject matter understanding. This cross-training is provided in order to encourage effective teamwork between development personnel. (MER)

Discusses a shift in career paths from instructional technology to performance technology and describes steps to take to become more aware of the performance technology process. Differences in the design phase of the processes are described, and models that identify areas which can be affected by human performance problems are presented. (LRW)

Describes a process model that can be used for performance technology and discusses differences between it and an instructional technology process model. Five basic steps are examined: needs assessment/analysis; design; development; implementation; and evaluation. An instructional technology/performance technology process comparison matrix is also…

Presents seven principles for applying technology to training and development problems. Based on General Systems Theory (GST), these principles were developed to help with long-term decisions. Highlights include instructional systems development models; complexity in cultural systems; matching training materials to user characteristics; systems…

Argues that corporation trainers need to capitalize upon technological innovations to create more efficient and effective training programs, compares training alternatives, and provides models for determining costs for students, instructors, facilities, administration, and instructional development, as well as the total corporate training cost.…