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Lake-DellAngelo, Marilyn – Performance and Instruction, 1994
Describes six methods that can make mandatory training sessions more successful, including the use of icebreakers; emphasizing relevance; maintaining training focus; the use of humor; providing practice; and the use of evaluations. (LRW)
Descriptors: Drills (Practice), Evaluation Utilization, Guidelines, Humor
Birnbrauer, Herman – Performance and Instruction, 1996
Discusses techniques for improving training program design and administration through effective evaluation. Describes three sample case studies that compare trainers, facility/location, and course content; trainee reactions are plotted on a graph. Presents trainee feedback forms that identify aspects of a session, rate effectiveness, and record…
Descriptors: Administration, Case Studies, Employee Attitudes, Evaluation Methods