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Carr, Clay; Totzke, Larry – Performance and Instruction, 1995
Presents a case study based on experiences at Amway Corporation that explains how the Human Resources Development Department progressed from providing training to providing a broader range of human performance technology interventions. Strategic planning is described, including identifying incentives and required competencies, providing for…
Descriptors: Case Studies, Competence, Corporations, Evaluation Methods
Carr, Clay; Totzke, Larry – Performance and Instruction, 1995
Discussion of human performance technology tools for instructional design focuses on incentives and competence. Highlights include quality, organizational goals, feedback, employee attitudes, working conditions, deadlines, standards, training, a balance of forces, and partnerships. (AEF)
Descriptors: Competence, Employee Attitudes, Feedback, Incentives