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Cjelli, Dirk – Performance and Instruction, 1994
Discussion of human performance technology (HPT) interventions focuses on requests for solutions to problems that involve conflict between the FEFM ("Fix 'em for me") Virus and the WIIFM ("What's in it for me?") Requirement. Building a relationship of mutual trust and confidence with the client and demonstrating responsiveness…
Descriptors: Industrial Training, Interprofessional Relationship, Performance Technology, Problem Solving