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Smith, Timon R. L. – Performance and Instruction, 1990
Discussion of shyness and how it affects performance focuses on a training program that was designed to assist trainers in reducing shyness and in-building interpersonal competence. A questionnaire and other methods to help identify shyness are described, and HyperCard software that organized and presented exercises for treatment is explained. A…
Descriptors: Computer Assisted Instruction, Computer Software, Hypermedia, Interpersonal Competence
Eastman, Valerie; Smith, Rebecca – Performance and Instruction, 1991
Discusses cross-cultural communication as it relates to the needs of trainers going abroad or working with international trainees. Highlights include interpersonal communication skills, self assessment, assessment of the target population, adapting instructional components, social roles and relationships, socioeconomic environment, teaching and…
Descriptors: Cognitive Style, Communication Skills, Cross Cultural Training, Cultural Influences