Suggests job aids have motivational benefits and discusses three ways in which they positively affect motivation: increases worker's confidence of success and amount of effort they are willing to invest in attempting tasks; increases expectancy while decreasing amount of motivation needed; and reinforces task importance. (MBR)

Discussion of the development of job aids and personal performance tools focuses on self-charting as an effective feedback technique. The use of self-monitoring for various situations is described, the importance of setting goals is discussed, and computer programs developed for self-monitoring are explained. (eight references) (LRW)

Explains how to create job aids that employees will be motivated to use, based on a review of pertinent literature and interviews with professionals. Topics addressed include linking motivation with job aids; Keller's ARCS (Attention, Relevance, Confidence, Satisfaction) model of motivation; and design strategies for job aids based on Keller's…

Examines collaboration as a unique category of human performance. Discusses benefits, including motivation, free thinking, wider access to information, and skills sharing. Offers guidelines for setting up partnerships, rules for effective collaboration, and expectations. (AEF)

Discussion of shyness and how it affects performance focuses on a training program that was designed to assist trainers in reducing shyness and in-building interpersonal competence. A questionnaire and other methods to help identify shyness are described, and HyperCard software that organized and presented exercises for treatment is explained. A…

Describes job aids and the characteristics that have potential effects on their usability and utility. Highlights include accessibility; worker motivation; convenience of use; ease of perception; focus to task; recommendations for designing job aids; and the need for a pilot test of a draft with the user population. (11 references) (LRW)

Discusses motivation based on adult learning conditions, and suggests appropriate motivation plans for leaders and trainers that will enhance performance. The steps to develop motivation plans include assessing current thinking on motivation and reinforcement options; objectively describing expected behaviors; and developing motivational…

Presents a decision model for selecting interactive media formats to solve human performance problems in organizations. Training problems and motivational problems are discussed, change strategies and assessment of values and aptitudes are described, and case studies that apply the decision model are included. (LRW)