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Winters, Elaine – Performance and Instruction, 1994
Discusses multicultural marketing and the use of new technologies by performance technologists to improve communication. Topics addressed include needs analysis, including cultural considerations; pilot testing; multilingual considerations; translation; the cost effectiveness of adequate planning; and centralized communication. (four references)…
Descriptors: Communication (Thought Transfer), Cost Effectiveness, Cross Cultural Training, Cultural Differences
Stevens, George H.; Stevens, Emily F. – Performance and Instruction, 1995
Examines the following essential skills for a successful electronic performance support systems design: (1) the ability to understand and assess human performance needs; (2) open-mindedness; (3) solid design skills; (4) human-computer interface design skills; (5) team leadership skills; and (6) microcomputer application design skills. (AEF)
Descriptors: Computer Interfaces, Electronic Classrooms, Human Factors Engineering, Information Systems