Discussion of performance improvement focuses on work processes. Highlights include a definition of process; types of process steps, including operational and nonoperational; desired process characteristics, including high reliability and low variability; a comparison of two different processes; and suggestions for process improvement, including…

Discussion of the role of small group performance focuses on solving problems to improve performance. Types of tasks and their effects on groups are described; group resources are discussed; factors affecting group process are explained; and a flowchart for solving group performance problems is presented. (LRW)

Discussion of the performance analysis process focuses on its use in traditional educational settings to prepare students as designers and trainers in a variety of settings. A flowchart of how to conduct a performance analysis is provided, and a worksheet to guide students through the performance analysis process is included. (four references)…

Describes an instructional performance engineering model for changing ineffective instructional practices. The model postulates that attempts to change instructor practices should concentrate on instructional performance variables that can be directly influenced: information, instrumentation, and motivation. The model relates these variables to…

Discusses three steps in learning-strategy analysis--determining the potential errors, categorizing them as being verbal or motor, and identifying appropriate training objectives, learning strategies, and teaching objectives. Then follow descriptions of concept and principle learning, motor performance, and motor chain learning. The task analyzed…

Describes a performance engineering model used to design an effective implementation system for a supervisory training program. Highlights include a discussion of management participation, an implementation planning matrix, a flow chart of the implementation process, and a form for field trainer follow-up. (LRW)