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Brown, Mark G.; Schwarz, Joseph E. – Performance and Instruction, 1988
Description of a process for solving human performance problems focuses on the analysis phase, which examines information to determine causes and develops recommendations for solving the problems. Techniques used for gathering data are described, criteria for evaluating ideas are listed, and weighted scores for performance improvement ideas are…
Descriptors: Employment Problems, Evaluation Criteria, Improvement Programs, Interviews
Gayeski, Diane M. – Performance and Instruction, 1988
Presents a decision model for selecting interactive media formats to solve human performance problems in organizations. Training problems and motivational problems are discussed, change strategies and assessment of values and aptitudes are described, and case studies that apply the decision model are included. (LRW)
Descriptors: Case Studies, Change Strategies, Improvement Programs, Incentives
Yelon, Stephen; Desmedt, John – Performance and Instruction, 1988
This discussion of how to design a training program to teach professional judgment and performance focuses on a model for training police officers. Open job skills are explained, appropriate choices and actions are described, and the components and objectives of open job skill instruction are presented. (LRW)
Descriptors: Conflict Resolution, Decision Making Skills, Evaluative Thinking, Improvement Programs
