Descriptor
| Performance Technology | 2 |
| Problem Solving | 2 |
| Case Studies | 1 |
| Human Resources | 1 |
| Industrial Training | 1 |
| Interprofessional Relationship | 1 |
| Training Methods | 1 |
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| Performance and Instruction | 2 |
Author
| Cjelli, Dirk | 1 |
| Finley, Ken | 1 |
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| Journal Articles | 2 |
| Opinion Papers | 2 |
| Reports - Descriptive | 2 |
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Finley, Ken – Performance and Instruction, 1994
Discusses the concept of differentiating between legitimate needs (gaps between current and desired results) and wants (the customer's preferred solution for meeting needs). A case study from a human resources development group is presented, including a proposed solution, the performance technology compromise, and impacts on design and evaluation.…
Descriptors: Case Studies, Human Resources, Performance Technology, Problem Solving
Cjelli, Dirk – Performance and Instruction, 1994
Discussion of human performance technology (HPT) interventions focuses on requests for solutions to problems that involve conflict between the FEFM ("Fix 'em for me") Virus and the WIIFM ("What's in it for me?") Requirement. Building a relationship of mutual trust and confidence with the client and demonstrating responsiveness…
Descriptors: Industrial Training, Interprofessional Relationship, Performance Technology, Problem Solving
