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Christofferson, Judith – Performance and Instruction, 1994
Describes a program through which employees were assigned to positions other than their own for job training purposes. The benefits of such a cross-training program, factors that should be considered prior to program planning, a model for effective implementation, and follow-up to promote retention of new job skills are covered. (KRN)
Descriptors: Administrator Role, Change Strategies, Industrial Training, Labor Force Development
Shatzer, Linda – Performance and Instruction, 1987
Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…
Descriptors: Case Studies, Check Lists, Comparative Analysis, Cost Effectiveness
