Describes a program through which employees were assigned to positions other than their own for job training purposes. The benefits of such a cross-training program, factors that should be considered prior to program planning, a model for effective implementation, and follow-up to promote retention of new job skills are covered. (KRN)

Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…

Describes the results of a joint project of St. Cloud State University (Minnesota) and DeZURIK Corporation (a manufacturer and distributor of industrial valves) which developed and implemented a technical training needs questionnaire for use with the company's employees. Student involvement in the process is noted. (MBR)

Describes the steps in a systematic approach to: identification of most important competencies for industrial trainers for agency use in developing instructor competencies to select, train, and evaluate trainers: determining need for trainer competencies list; identifying competencies; establishing criteria to judge competencies; and testing…

Discusses the rationale and describes the components of a three-phase approach in which an instructional improvement consultant and training instructor work as partners in the process of building and refining the teaching skills of classroom instructors in training settings. (MBR)

Defines multimedia, explores uses of multimedia training, and discusses the effects and challenges of adding multimedia such as graphics, photographs, full motion video, sound effects, or CD-ROMs to existing training methods. Offers planning tips, and suggests software and hardware tools to help set up multimedia training programs. (JMV)