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Rossi, Robert J. – Performance and Instruction, 1986
Argues that research and development (R&D) methods should be utilized to develop new technologies for training and retailing and describes useful research tools--critical incident methodology, task analysis, performance recording. Discussion covers R&D applications to interactive systems development in the areas of product need, customer…
Descriptors: Critical Incidents Method, Industrial Training, Research and Development, Research Methodology
Helgerson, Linda W. – Performance and Instruction, 1986
Discusses incremental decisions that need to be made when selecting a videodisc system and presents guidelines for moving through the learning and decision-making process. Guidelines cover understanding the technology, understanding the videodisc project process, composing the project team, establishing requirements and considering the budget, and…
Descriptors: Costs, Decision Making, Documentation, Evaluation Criteria
