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Goff, Myron R. – Performance and Instruction, 1984
Briefly examines the Bell System as it existed before its break-up, changes that have occurred and what has resulted, and efforts of an instructional developer to design a learning experience for middle managers as they move into this new work environment. The resultant seminar and its focus are discussed. (MBR)
Descriptors: Change Strategies, Competition, Employee Attitudes, History
Shoemaker, Harry A. – Performance and Instruction, 1984
Suggests approaches to improving application of knowledge derived from basic research in relevant disciplines based on investigation of methods used at Bell Telephone Laboratories. Discussion includes factors contributing to application of basic knowledge, how they contribute, favorable conditions for, steps to strengthen, and obstacles to…
Descriptors: Educational Technology, Flow Charts, Influences, Instructional Development