In many U. S. universities, international students whose second language is English follow one of two admission paths: 1) the traditional admission path, where students apply directly to the university for full admission; or 2) the conditional admission path, where they can apply to the university's intensive English program (IEP) and be granted…

Despite some rises and falls in the numbers due to various reasons, including the political climate in the Trump era and the COVID-19 pandemic (Laws & Ammigan, 2020), each year universities in the United States host a large number of multilingual international students from different parts of the world. Based on their TOEFL scores, many are…

Research has shown that first attempt performance on the TOEFL exam can have an extremely low rate of success (Esmail, 2013). The TOEFL and IELTS exams have become gatekeepers into English language institutions and society. This case study utilizes a gap analysis framework to try and understand why students have such low performance rates on such…