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Organizational Approaches to Managing Tacit Knowledge Loss of Legacy System Information Technology Professionals
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Bitner, Michael – ProQuest LLC, 2012
Information Technology (IT) employment shortages may be related to employee retirement or normal attrition. Within IT job shortages, tacit knowledge is lost when employees retire or leave organizations. Tacit knowledge is unwritten or unspoken knowledge that is not easily articulated, and exists only with the individuals who obtain the knowledge…
Descriptors: Knowledge Management, Information Technology, Professional Personnel, Programming