Software has become central to every part of modern life and supports everything from managing personal schedules to managing global supply chain systems. In creating new or updating existing software, software developers often need to incorporate new technology. When software developers learn new technology using tutorials, their experience with…

Business managers who look for ways to cut costs face difficult questions about the efficiency and effectiveness of software engineering practices that are used to complete projects on time, on specification, and within budget (Johnson, 1995; Lindstrom & Jeffries, 2004). Theoretical models such as the Theory of Reasoned Action (TRA) have linked…

Program comprehension is the most important and frequent process in software maintenance. Extensive research has found that individual characteristics of programmers, differences of computer programs, and differences of task-driven motivations are the major factors that affect the program comprehension results. There is no study specifically…

In this dissertation we develop a framework that combines data mining, statistics and operations research methods for improving real-time decision support systems in healthcare. Our approach consists of three main concepts: data gathering and preprocessing, modeling, and deployment. We introduce the notion of offline and semi-offline modeling to…