As societies become increasingly global the competition for customers continues to increase. In competitive markets, it is important to identify a process to acquire and retain the most profitable customers. To discriminate customers, it is important to understand the value different customers bring to an organization. Much research has been done…

Higher education in the United States is threatened by the continued decrease in state and federal funding, increasing competition for the ever-decreasing funds. The need to understand and articulate institutional value is critical so institutions can communicate their worth as a means of ensuring viability. There currently exists an unclear…

This qualitative study will investigate the unintended consequences of implementing structural change in a rural community college in the mid-South region of the United States. Specifically, this study will examine the unanticipated outcomes of merging student affairs and academic affairs into one division. Scant empirical evidence exists about…

This dissertation shares the voices of five Black female student-athletes who have attended Division I (DI), Predominately White Institutions (PWI) in the Southern part of the United States. In the ongoing discourse of collegiate athletics and the context of southern institutions and their structures of injustice, one must hear the thoughts and…

Background: Previous research has indicated that it is difficult to maintain student motivation in gateway courses when students from multiple majors are taking the same course. Providing students with a choice in assignment is important because it creates a feeling that the students are in charge of their education, that they can tailor their…

In the increasingly complex world of college choice, high school counselors are an important resource for college-bound students, yet the environment these counselors find themselves in is one that focuses on questions of value and return on investment, resulting in the elevation of some academic disciplines over others. Using a multiple case…

This study examined academic self-efficacy, achievement motivation, and academic success among international graduate students at a large university in the southeastern United States. Specifically, the research focused on three dimensions of academic self-efficacy (i.e., English language self-efficacy, coursework self-efficacy, and social…

This study investigates eight college students' perceptions of their experiences during an accredited outdoor education course entitled Technical Canyoneering. The course took place in four separate desert canyons of the Colorado Plateau, two in Arches National Park, and two on nearby Bureau of Land Management public space. Utilizing the data…

The purpose of this qualitative inquiry was to explore the lived experiences and perceptions of American higher education frontline workers in student affairs who reported regular use of mindfulness practices. Incorporating reflective practices like mindfulness on college campuses (Palmer, 2009) for frontline staff in student affairs, who work…

College and university educators are working closely with Information Technology (IT) professionals and Instructional Designers (ID) to adapt to the current demands of various pedagogical techniques to support students' success and matriculation. This study employed a mixed-methods research methodology (QUAL+ quan) to examine and understand the…

High-performance computing (HPC) is used by higher education institutions, industry, and research labs around the world for modeling, simulation, and data analysis to enable scientific discovery. In higher education, HPC resources are critical to attract top faculty, fulfill their obligations to sponsors, remain competitive for research funding,…

Mobile learning is a rapidly growing field in education that has gained increasing worldwide attention in recent years due to the widespread availability of mobile devices and their potential to enhance learning experiences. In Saudi Arabia, higher education institutions have explored the use of mobile learning to support teaching and learning,…

This dissertation addresses the critical issue of student e-readiness for online learning, particularly in developing countries where the challenges and disparities in access to technology and digital literacy are pronounced. Despite the increasing adoption of online education, the readiness of students to effectively engage in e-learning remains…

With the current rapid and forced adoption of online teaching during COVID-19 pandemic in many parts of the globe, the need for more studies for the burden faculty members will face to improve online learning will increase. This study aimed to examine the perceptions of faculty in Qassim University (QU) and Princess Nourah University (PNU) in…

The purpose of this study was to evaluate the role a peer-driven technology acceptance model (PDTAM) in the form of a Community of Practice (CoP) played in assisting users in the acceptance of Trellis technologies at the University of Arizona. Constituent Relationship Management (CRM) technologies are becoming more common in higher education,…