Universities face increasing demands for the use of data to inform decision-making; with increasing amounts of data collected, the access and exchange of information continues to become more difficult in organizations. This study examines the roles of social capital and brokerage in the exchange of institutional information among administrative…

Knowledge sharing practices in post-secondary settings create pathways for better academic achievements, improved communication skills and interpersonal skills, as well as facilitate an appreciation for understanding different perspectives. Crowdsourcing has long been a part of education with students teaching one another through open-idea…

In this dissertation I investigate how changes in the availability of information influences decision making in inherently ambiguous environments. As the Internet has not only fostered connectivity, but also catalyzed information generation on an unprecedented scale, my objective is to revisit the concept of information availability and salience…

Organizations have started using social media to support activities such as team collaboration and knowledge sharing, yet few researchers have systematically investigated the context and culture within which these implementations occur, nor the perceived impact according to organizational users. Additionally, researchers have not yet considered…

Despite the general consensus on the importance of interfirm networks, there is an ongoing debate centering on which type of network structure is most beneficial to firm performance. While spanning structural holes--a network position with disconnected partners--is argued to be advantageous in terms of providing access to diverse knowledge,…

Information Technology has brought significant benefits to organizations by allowing greater information sharing within and across firm boundaries leading to performance improvements. Emerging technologies such as Service Oriented Architecture (SOA) and Web2.0 have transformed the volume and process of information sharing. However, a comprehensive…