The first year of an employee's tenure at a company or institution is a pivotal time for them to determine whether that company or institution is a place where they want to continue working. This study presents a business case for a year-long orientation program that is rooted in Drago-Severson's (2008) four pillars of adult learning. The intended…

The focus of this study was derived from staggering attrition rates that it calls centers year over year. At times call centers post-COVID-19 pandemic saw attrition rates fluctuating between 30%-50%. With any job there are challenges that are faced. These attrition rates stand 28%-40% higher than the United States 2023 national attrition rates of…

Using self-efficacy (SE), andragogical, and pedagogical frameworks, the goal for this study was to explore instructional designer (IDer) narratives in response to questions focused on their perceptions of instructional design (ID) practices for creation of workplace education and training assets, specifically intentionality in the use of transfer…

This dissertation describes the literate practices and layered technological strategies writers utilize in creating professional documents, particularly the literate activities, interaction with technologies and multimodal texts of senior writers in a workplace where many types of texts are produced and distributed as participants plan, manage,…

The objective of this study is to determine the effects of traditional training compared to technology-based rich media training and the results upon course dissemination and completion corresponding course indicators, reaction, learning, and behavioral change quantified using Kirkpatrick's four-level training evaluation model. The study aims to…

The 21st Century workforce must be flexible, adaptable, and innovative to stay competitive in today's fast-paced, ever-changing job market. Organizations play an important role in supporting the professional growth of its employees by offering various kinds of formal and informal professional development opportunities. While formal learning may be…

The way training is delivered in a corporate environment has a tremendous effect on its results. This study investigated the role of culture in the learning styles of adult French and American learners working in an international corporate setting. The assumption was that Americans prefer to learn from action-oriented methods and are more…

The urgent environmental issues of today require science-literate adults to engage in business and political decisions to create solutions. Despite the need, few adults have the knowledge and skills of science literacy. This doctoral dissertation is an analytical case study examining the science-learner identity development of Exploratorium Field…

The objective of this dissertation was to explore the concept that knowledge and application of theories, principles and methods of adult learning to teaching may be a core management competency needed for companies to improve employee reaction to learning, knowledge transfer and behavior as well as engagement, retention and profitability.…

The current economic crisis, a growing workforce, the increasing lifespan of workers, and demanding, complex jobs have made organizations highly selective in employee recruitment and retention. It is therefore important, to the adult educator, to develop models of learning that better prepare adult learners for the workplace. The purpose of…

This qualitative case study was designed to explore whether and how a sample of domestic and international managers use two key adult education concepts--critical reflection and experiential learning--to influence changes in individual employees whom they coach. The study is based on the primary assumption that although managers do not…

The purpose of this study was to investigate Pakistani Workplace Learning and Performance (WLP) practitioners' perceptions of the importance of WLP competencies at the present time and in the next five years. The goals were to: (1) identify and characterize a profile of Pakistani WLP practitioners; (2) analyze perceptions of the current and future…