Individual tutoring is noted to be one of the most effective ways to overcome academic achievement gaps and improve student achievement. The Supplemental Learning Support Program provides academic support to students during the school day. The purpose of this study was to conduct a formative evaluation of the program. A mixed-methods study design…

This study examined the effects of manipulating the modality (text-only, voice-only, voice+text) of a tutorial and restriction (restricted vs. unrestricted) of a simulation's interface on retention and transfer of tutorial content. The tutorial prepared novice students to use Packet Tracer, a simulation developed by Cisco that teaches network…